- Applying the S-TLC System. The S-TLC system for responding to conflict teaches us to stop, think, listen, andcommunicate. For this discussion, read the scenario below. Put yourself in the role of Maria and apply the S-TLC system to help her respond to the conflict appropriately. Be sure to thoroughly analyze the conflict and identify what Maria's goals should be. Include the use of I-statements to help Maria communicate with her boss.

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