COM 325 Week 1 DQ 1 Managing Conflicts

Managing Conflicts. There are many different types of conflict and many ways to resolve them. Communication is the most important component in managing conflicts and working on a resolution. VisitSlideshare and review several presentations regarding conflict resolutions or managing conflict. Select one presentation to share with the class.

Provide the link, the title of the presentation, the author, and a brief summary of the presentation. Identify why conflict occurs and the communication processes used to manage or resolve conflict.